Geospatial Call Routing For Today And Tomorrow

 After your GIS data edits are made to your authoritative GIS dataset, it is necessary to provision the data into the Emergency Call Routing Function (ECRF) and Location Validation Function (LVF).  GeoComm’s offering of the leading NENA standards based ECRF and LVF gives 9-1-1 agencies peace of mind knowing they are partnering with an experienced proven leader in public safety GIS.

 

For 9-1-1 Authorities looking for NG9-1-1 technology that is secure, available, scalable, mission critical, provides 24X7 call routing and is the best-in-class functional element solution available, GeoComm’s Next Generation Core Solutions of GeoComm ECRF and GeoComm LVF are the only products in public safety that rigorously follow NENA standards to accurately route calls, support location validation, and ease the transformation of location data between i3 and legacy PSAPs, giving 9-1-1 Authorities the peace of mind that they are partnering with an experienced proven leader in public safety GIS and gaining a clear view of data quality and accuracy as the basis of all their Public Safety Location Intelligenceneeds.

Gaining a clear view of data quality and accuracy is the basis of all Public Safety Location Intelligence.  It is why using solutions defined explicitly for monitoring, reporting, and analyzing provide the necessary insights into queries, responses, default routes, validation failures and discrepancy reporting are vital.

GeoComm NG GIS Core Services Solutions Are:

  • Versatile

    Based on NENA standards, this software works with any vendor, make, and model of NG9-1-1 compliant Emergency Services Routing Proxy (ESRP), Public Safety Answering Point (PSAP) equipment and other LoST clients.

  • Secure

    Provides fast, secure, and reliable core network ECRF and LVF services for NG9-1-1, compatible with NENA i3 NG9-1-1 equipment and systems from any vendor.

  • Redundancy

    Utilizes a load balanced multi-server architecture supporting geographic redundancy with no single point of failure, providing high availability and lightning fast performance for any agency, large or small.

GIS data plays a critical role in NG9-1-1

GeoComm ECRF and GeoComm LVF are part of an end-to-end NG9-1-1 GIS solution that delivers NENA i3 ECRF and LVF  services to NG9-1-1 Emergency Services IP Networks (ESInets), replacing legacy 9-1-1 MSAG and Selective Router systems.  It includes 9-1-1 GIS data management, aggregation, and quality control systems to provision GIS data to Emergency Call Routing Function (ECRF) and Location Validation Function (LVF) systems rapidly and with high frequency.

 

  • GeoComm ECRF
    • Enables a transition to geospatial call routing at your pace, allowing you to increase routing capability as you assess, improve, and maintain your GIS data over time
    • Enables common selective call transfer information across PSAPs unsing different CPE/CTI brands
    • Accomplishes fast routing changes in just a few seconds, such as to add virtual PSAP routing boundary during a public event, or large scale manmade or natural disaster
    • Uses industry leading Esri ArcGIS Enterprise technology to leverage existing GIS data, staff, expertise, and investment available to 9-1-1 authorities today
    • Improves response times by routing emergency calls to the correct PSAP
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    Easy Access To The Details

    Actively Monitor Your System

  • GeoComm LVF
    • Improves the accuracy of emergency call routing by ensuring that wireline and VoIP service subscriber addresses are valid and routable before emergency calls are placed
    • Supports single and batch address validation
    • When addresses are found to be invalid, provides details that describe which data is incorrect, to help remediate GIS data or location database discrepancies
    Tools To Build Location Query To Validate Accurate Routing Prior To Provisioning

    High Level Results Noting Where There Might Be An Error
    All Fields Match Exactly

Benefits of GeoComm ECRF and LVF:

Integrates seamlessly with GeoComm’s end-to-end NG9-1-1 GIS system for publishing GIS data from local authorities into the 9-1-1 network, performing QC and data coalescing, and provisioning into live 9-1-1 ECRF and LVF systems.

Tested for interoperability at NENA Industry Collaboration Events (ICE1, ICE2, ICE3, ICE4, ICE5, ICE6, ICE7, and ICE8) and the European Emergency Number Association (EENA) / European Telecommunications Standards Institute (ETSI) NG1-1-2 Plugtest #1

Uses industry leading Esri ArcGIS Enterprise technology to leverage existing GIS data, staff, expertise, and investment available to 9-1-1 authorities today

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Why Public Safety Location Intelligence?
There is more data available than ever before and it just keeps growing.  Public Safety Location Intelligence from GeoComm provides a new way to get the right location information, on the right map, for the right people, at the right time, in order to respond to emergency calls faster.

See Public Safety Location Intelligence in Action >