Receive the right Public Safety Location Intelligence™ data at the right time, improving your emergency response situational awareness.
Empower yourself with a visual representation of indoor spaces for key buildings in your response areas.
In order to improve situational awareness and reduce response times, emergency responders need more detailed information about the facilities to which they are responding. An address point on a map with no additional structure information provides little location context to call takers and first responders. Indoor maps are the next level of precise location information.
GeoComm provides an Indoor Mapping services offering aimed at supporting law enforcement, fire, and medical responders by providing visual representation of indoor spaces to call takers. These maps can be built today and will be accessible in GeoLynx Server and GeoComm Dispatch Map.
The following items are included in our Indoor Mapping service offering:
- Building footprints, with exterior entrances clearly defined
- Interior rooms identified by name/number, and color coded by type
- Locations of elevators, escalators, stairs, and interior doors clearly identified
- Additional point locations for emergency response such as AED, fire extinguisher, fire riser, and security cameras
Innovation Spotlight ~ Automated External Defibrillator Location Display Experience
GeoComm partnered with Stearns County, Minnesota, and a local non-profit in 2019 on an initiative aimed at mapping the location information for Automatic Emergency Defibrillators (AEDs) in Stearns County. The goal of the project was to empower 9-1-1 PSAPs with AED location information so PSAP call takers could inform 9-1-1 callers of nearby AED locations. The effort made the AED locations readily available to telecommunicators; a learning that is actively being worked on to implement representing AED icons differently between those that are accessible 24/7/365, such as outside of a building, and those that are behind closed access or within buildings with certain office hours.
Through research performed by the local non-profit, it was observed that while many AEDs exist, often no one knows where they are located. In turn, the non-profit created an AED inventory for Stearns County and requested GeoComm add this information as a map layer to GeoComm Dispatch Map being used in the Stearns County 9-1-1 PSAP. To accomplish this, GeoComm staff worked with the non-profit to align their inventory to existing features in GeoComm Dispatch Map that could support AEDs, GeoCoded and QC’d the point locations to ensure accuracy, and deployed the map updates to the Stearns system to make the AED locations accessible to the Stearns County first responders.
The project supports a long-term initiative of GeoComm’s by reviewing one of the many kinds of additional map data content that has the potential to be highly valuable and actionable to 9-1-1 PSAP call takers. In early 2020 the project was profiled on KARE 11, the Minneapolis/St. Paul NBC affiliate.
Innovation Spotlight ~ Smarter Security Provided Through Indoor Maps and Sensor Feeds
In 2017 GeoComm worked with U.S. Bank Stadium and the Minneapolis Police Department to deploy and innovative new software to be used in the ESPN XGames that provided real-time information and sensor feeds into a Common Operating Picture (COP) built around 3D and indoor maps. The system was again used in 2017 during the Twin Cities Medtronic Marathon. In addition, the system was used for all pre-, regular-, and post-season NFL games in U.S. Bank Stadium, where it was utilized in the Stadium Operations Center (SOC) and Joint Operations Center (JOC) helping streamline incident response coordination within the Minneapolis Police Department’s Multi Agency Command Center (MACC) by connecting people and devices into a system for real-time analysis, visualization, and communication.
Then in January 2018 an estimated one million people visited Minnesota for Super Bowl LII and the ten days of festivities leading up to it. The Minneapolis Police Department led the way in organizing the massive security effort, and in total over 80 different public safety agencies and hundreds of law enforcement officers from various jurisdictions participated. To assist their security efforts, the Minneapolis Police Department utilized GeoComm’s innovative system to achieve a new level of situational awareness, making emergency response more targeted and efficient.
This case study video highlights how they utilized the software to improve their situational awareness during emergency response.
For the last 25 years, GeoComm has been at the forefront of software innovation for the public safety industry. Thought leadership and vision, combined with continual research and development, uniquely position GeoComm to provide distinct market offerings for the future of public safety and emergency response.
GeoComm's industry proven process of best practices to assess, improve, and maintain GIS data for NG9-1-1 systems has been utilized by multiple states and regions across the country. We help our customers understand, manage, and adapt to the complex challenges of GIS data readiness for NG9-1-1.
GeoComm serves local, regional, statewide, and military agencies in forty-nine states, helping to keep more than 100 million people safe. Employing the largest professional and dedicated public safety GIS staff in the nation, we are distinctively equipped to support the mission critical needs of 9-1-1 emergency response.
Location is the most important piece of information in an emergency. With over 80 percent of 911 calls coming from cell phones—many of them from citizens located indoors—it is critical that first responders have accurate information on where incidents are occurring. This partnership provides accurate caller location and other critical data through the context of indoor maps, creating an advanced view of the emergency.
Today more and more people rely on mobile phones as their primary phone service and are disconnecting wireline service altogether. As a result, more 9-1-1 calls are being placed from mobile phones than ever before, including from inside buildings where E9-1-1 mobile phone location technology does not work very well. Thanks to new FCC rules on this topic, wireless carriers and major industry technology players are now working to quickly address this issue.
GeoComm, a leading provider of public safety GIS software and solutions, is excited to announce they are now a Select Technology Partner in the Amazon Web Services (AWS) Partner Network (APN). The APN is the global program for technology and consulting customers who leverage AWS to build solutions and services for customers.