Educational Resources
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December 9, 2020
Webinar Recap: Advancing Location Intelligence: Accessing Indoor Maps from RapidSOS Portal
On Tuesday, December 8th, 2020, GeoComm and RapidSOS hosted a webinar titled Advancing Location Intelligence: Accessing Indoor Maps from RapidSOS Portal. GeoComm’s John Brosowsky, Vice President of Innovation and RapidSOS’ Karin Marquez, Senior Director of Public Safety sat down to discuss: why now is the right time to equip 9-1-1 call takers and emergency responders with indoor location intelligence, the value indoor maps offer when combined with improved 9-1-1 caller location coordinates and Esri’s industry-leading mapping technology, and how to leverage location intelligence through RapidSOS Portal to create unprecedented situational awareness.
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November 20, 2020
Powering your Public Safety Systems with Improved GIS Data
When answering a 9-1-1 call, access to accurate and up–to–date map data is essential because seconds count. Fortunately, achieving the necessary quality map data needed for 9-1-1 can happen with just a few steps. Your steps involve assessing, improving, maintaining, and sharing your Geographic Information System (GIS) data to fulfill its mission critical role in current and future 9-1-1 systems.
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September 25, 2020
Understanding The Urgency For Indoor Maps
Today, most people expect that 9-1-1 call centers can pinpoint their exact location during emergency calls, even inside of buildings. But you do not have to look far to find high profile cases where challenges locating 9-1-1 callers indoors have contributed to increased emergency response times, and even tragic outcomes.
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September 2, 2020
GIS Data Assessment – Laying a Foundation for Success
How accurate is the public safety map data in your community? Does your call taker, dispatcher, and first responder have the necessary data during those critical seconds? These are important questions GIS and 9-1-1 teams need to answer. Learn how we can help you lay a foundation for success through a GIS data assessment.
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August 27, 2020
Next Generation 9-1-1 GIS Project for the State of North Carolina and NC 911 Board
In 2019 the State of North Carolina and North Carolina 911 Board, joined a growing number of states entrusting GeoComm as their 9-1-1 GIS partner of choice to meet the demands of Next Generation 9-1-1 (NG9-1-1). This case study overviews the steps completed to help prepare them for a future NG9-1-1 system implementation.
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August 17, 2020
Indoor Mapping: Why do I need it?
By now you have probably heard the statistic that today approximately 80 percent of all 9-1-1 calls originate from mobile phones. More and more people are forgoing wireline telephone service and are relying on mobile phone service exclusively. Indoor maps are needed to fully unlock the life-saving potential of indoor geodetic positions of mobile phones during 9-1-1 calls that the industry has worked so hard for to create.
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November 1, 2019
GeoComm Develops Public Safety Grade GIS Checklist Based on Industry and NENA Documentation
Consistent and accurate GIS data is at the core of the NG9-1-1 call routing process which will require agencies to achieve public safety grade GIS data in the near future. GeoComm is pleased to share a checklist developed for helping public safety and GIS professionals prepare themselves and take their GIS data to the next level needed in an NG9-1-1 system.
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January 31, 2019
Teamwork Makes the Dream Work Article
Our Teamwork makes the Dream Work article sets a baseline for understanding the importance of GIS in NG9-1-1 and outlines why collaboration between GIS and Public Safety staff is critical.
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February 21, 2017
Vertical and Indoor 9-1-1 Location Mapping
Today more and more people rely on mobile phones as their primary phone service and are disconnecting wireline service altogether. As a result, more 9-1-1 calls are being placed from mobile phones than ever before, including from inside buildings where E9-1-1 mobile phone location technology does not work very well. Thanks to new FCC rules on this topic, wireless carriers and major industry technology players are now working to quickly address this issue.
