Educational Resources
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April 10, 2021
Superior Software Maintenance with Cloud-Native Public Safety Applications
As an administrator of your agency’s public safety information technology infrastructure, you are responsible for coordinating minimal impact updates on your critical software applications. This can sometimes require careful planning and scheduling due to the time-sensitive updates and software patches which need immediate attention. What if you could eliminate the interruption and get these enhancements to users sooner? Cloud-native applications to the rescue.
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March 17, 2021
Webinar Recap: Embarking on your NG9-1-1 GIS Migration
On Friday, March 5, 2021, GeoComm hosted a webinar titled, “Embarking on your NG9-1-1 GIS Migration.” GeoComm’s Jessica Frye, ENP, GIS Project manager and Kathy Liljequist, GIS Consultant offered attendees the opportunity to learn more about critical GIS data maintenance workflow decisions that 9-1-1 and GIS departments face as they embark on the NG9-1-1 GIS migration.
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February 8, 2021
Empower 9-1-1 and response with game changing GIS data
NG9-1-1 is a game changer for the 9-1-1 community because it utilizes Geographic Information Systems (GIS) technology to deliver every 9-1-1 call – mobile, VoIP, and landline alike – to 9-1-1 communication centers according to a National States Geographic Information Council (NSGIC) report published in December 2020. Game changers can be profound and disruptive while also producing positive effects. Utilization of GIS in the core of the 9-1-1 system is a game changer. The integrity and accuracy of GIS data is elevated to an entirely new level to meet the standards and recommendations for NG9-1-1 call routing.
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December 9, 2020
Webinar Recap: Advancing Location Intelligence: Accessing Indoor Maps from RapidSOS Portal
On Tuesday, December 8th, 2020, GeoComm and RapidSOS hosted a webinar titled Advancing Location Intelligence: Accessing Indoor Maps from RapidSOS Portal. GeoComm’s John Brosowsky, Vice President of Innovation and RapidSOS’ Karin Marquez, Senior Director of Public Safety sat down to discuss: why now is the right time to equip 9-1-1 call takers and emergency responders with indoor location intelligence, the value indoor maps offer when combined with improved 9-1-1 caller location coordinates and Esri’s industry-leading mapping technology, and how to leverage location intelligence through RapidSOS Portal to create unprecedented situational awareness.
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November 20, 2020
Powering your Public Safety Systems with Improved GIS Data
When answering a 9-1-1 call, access to accurate and up–to–date map data is essential because seconds count. Fortunately, achieving the necessary quality map data needed for 9-1-1 can happen with just a few steps. Your steps involve assessing, improving, maintaining, and sharing your Geographic Information System (GIS) data to fulfill its mission critical role in current and future 9-1-1 systems.
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September 25, 2020
Understanding The Urgency For Indoor Maps
Today, most people expect that 9-1-1 call centers can pinpoint their exact location during emergency calls, even inside of buildings. But you do not have to look far to find high profile cases where challenges locating 9-1-1 callers indoors have contributed to increased emergency response times, and even tragic outcomes.
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September 2, 2020
GIS Data Assessment – Laying a Foundation for Success
How accurate is the public safety map data in your community? Does your call taker, dispatcher, and first responder have the necessary data during those critical seconds? These are important questions GIS and 9-1-1 teams need to answer. Learn how we can help you lay a foundation for success through a GIS data assessment.
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August 27, 2020
Next Generation 9-1-1 GIS Project for the State of North Carolina and NC 911 Board
In 2019 the State of North Carolina and North Carolina 911 Board, joined a growing number of states entrusting GeoComm as their 9-1-1 GIS partner of choice to meet the demands of Next Generation 9-1-1 (NG9-1-1). This case study overviews the steps completed to help prepare them for a future NG9-1-1 system implementation.
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August 17, 2020
Indoor Mapping: Why do I need it?
By now you have probably heard the statistic that today approximately 80 percent of all 9-1-1 calls originate from mobile phones. More and more people are forgoing wireline telephone service and are relying on mobile phone service exclusively. Indoor maps are needed to fully unlock the life-saving potential of indoor geodetic positions of mobile phones during 9-1-1 calls that the industry has worked so hard for to create.
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November 1, 2019
GeoComm Develops Public Safety Grade GIS Checklist Based on Industry and NENA Documentation
Consistent and accurate GIS data is at the core of the NG9-1-1 call routing process which will require agencies to achieve public safety grade GIS data in the near future. GeoComm is pleased to share a checklist developed for helping public safety and GIS professionals prepare themselves and take their GIS data to the next level needed in an NG9-1-1 system.
